Frequently Asked Question
To perform functionality tests of any device on the kiosk, you can access the kiosk's administration menu and click on the "Admin panel" option.
* To learn how to access the administration menu, please refer to the following FAQ: https://helpdesk.roommatik.com/kb/faq.php?id=53
A list of the hardware devices present in your kiosk is displayed on the left-hand side of the screen. Selecting each device will show different options on the right-hand side of the screen.
When performing each test, the kiosk will send the corresponding commands to each device and display the result (success or error) on the screen. This feature allows you to perform hardware tests independently of the usual check-in, check-out, etc. processes.
In case of any incident during the normal operation of the kiosk, it is important to use this screen to perform tests and diagnose if the incident is due to any hardware component or the kiosk's software.